Legal

Privacy Policy

This policy explains how Singapore Residency Partner collects, uses, stores, and protects your personal data in line with the Singapore Personal Data Protection Act (PDPA).

Last updated: [PLACEHOLDER - client to set effective date]

1. Who we are

Singapore Residency Partner ("we", "us", "our") is an independent consultancy that helps Employment Pass and S Pass holders apply for Singapore Permanent Residency. We are not affiliated with the Government of Singapore or the Immigration & Checkpoints Authority (ICA).

[PLACEHOLDER - client to supply] Registered business name, UEN, and registered address.

2. Personal data we collect

Depending on how you interact with us, we may collect:

  • Contact details: name, mobile number, and email address.
  • PR profile information you provide through the PR Score check or consultation, such as pass type, income range, education level, length of stay, age range, family ties, and application history.
  • Appointment details such as your preferred date and time.
  • Any information you choose to include in a message to us.

3. How we use your data

We use your personal data to:

  • Respond to your enquiry and contact you by phone, WhatsApp, SMS, or email about your Singapore PR enquiry.
  • Provide your PR eligibility assessment and recommended next steps.
  • Arrange and confirm your free consultation.
  • Improve our services and maintain accurate records.

4. Consent

When you submit your details, you consent to us collecting, using, and storing your personal data for the purposes above. You may withdraw your consent at any time by contacting us, after which we will stop using your data for those purposes, subject to legal and record-keeping requirements.

5. How we store and protect your data

Your data is stored using a secure, industry-standard cloud platform. We apply reasonable administrative and technical measures to protect personal data against unauthorised access, use, or disclosure. No method of transmission or storage is completely secure, but we work to safeguard your information.

6. Disclosure to third parties

We do not sell your personal data. We may share data with service providers who help us operate (for example, secure hosting and communication tools), only to the extent needed to provide our services and under appropriate confidentiality obligations.

7. Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

8. Your rights under the PDPA

You may request access to, or correction of, the personal data we hold about you, and you may withdraw consent for its use. To make a request, contact us using the details below.

9. Contact us

For any questions about this policy or your personal data, please contact us.

[PLACEHOLDER - client to supply] Data protection contact email, phone number, and the name or title of your Data Protection Officer (DPO).

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

You can return to the homepage or read our Terms of Service.

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